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FAQ's

How does online tutoring work?

Online lessons take place one-on-one with your tutor in an interactive, digital classroom.Skiedo’s Online Learning Tool provides real-time video chat for easy and direct communication with ease for uploading documents, plotting functions, or working out equations. If you and your tutor would like to work on a program outside of the Online Tool, simply download Skiedo’s screensharing extension for Chrome or Firefox. To find tutors who offer lessons using the online tool, simply select the “Online Tutoring” option when searching for tutors.

Is there any onthly or annual subscriptions fee to Skiedo's world class fascities?

NO, we don't charge anything until you are experience the difference between Skiedo and the rest. We only charge for the Video Sessions you want to book. nothing extra to be charged at any step and also nothing in future!

What is a free demo class and how do I register for a demo class?

Your child can attend a free demo class by our top teachers to experience Skiedo's Classes first-hand. This is a great way to understand the Skiedo way of teaching and know how instant doubt solving works. One demo class is available per new booking for 30 minutes for any tutor of your choice.

What if I need to cancel or reschedule a session?

You can always contact the teacher and cancel or reschedule the session.

What happens when Tutor rejects my session request?

It's very rare that our teachers reject the bookings done in their available slots by the students. But if there a conflit in timmings or any other importnt thing comes in the way of the Tutor, then we refund the whole amount charged back to the student in time period of 2-4 working days maximum. Usually it happens as soon as we encounter any such issue.

I have taken a trial session, I would like to continue with the classes, how do I take it forward?

You can discuss with the teacher and plan session(s) with the teacher at time convenient to both of you. You can also see the courses where the teacher is listed and opt for the courses as per your requirement.

I have selected a teacher, can I request for a session?

Yes you can, just click on book a session button available beside the teacher profile, fill all the details and send the session request. Once requested, the status will show up on ‘Session Request’ tab under ‘My Sessions’. Your session will be confirmed once the request is accepted by the teacher.

The teacher I'm interested in is not online. Does this mean he or she is not available?

All tutors listed on our website have availability, even if they are not online. You can send the teacher a message to see if he or she can teach you as per your schedule.

What can I find on teacher’s profile?

Everything you need to know about the teacher that helps you in making an informed decision is there in this section. You can find the list of subjects that the teacher can teach, his/her qualification, work experience and rating and reviews by other students.

How do I find a teacher using Skiedo?

To find a tutor, Just log into your account on Skiedo, Select your subject for which you need a teacher, when you want, your current learning level in that subject. You will see a list of all teachers who match your criteria. Click on a teacher’s name to learn more about him/her. You can also contact the teacher directly after the booking is done by doing a chatting in our platform only. Contacting outside Skiedo is prohibited.  

What are the advantages of taking classes online?

Convenience and flexibility are the most common advantages of online classes. Taking classes online is ideal for someone who wants to continue working while earning a master’s degree. Online classes allow you to fit mentoring into your schedule when it's convenient for you.

How much Tutor can earn from Skiedo platfom?

There is no limit on earning. It only depends on the typical hours spent on tutoring on Skiedo. Typically if you attend 3-5 sessions of 1 hour each in a day, for an example, then you can earn up to 60 thousand Indian Rupee depending upon your hourly session rates. More money if you devote more time to the Skiedo community. We are looking for people who can work even more than 6 hours a day and make the Skiedo platform a great source of earning as well as sharing their knowledge for the betterment of others.

How much time should I spend on classes every week?

The time you spend in a class can vary. No two instructors will format their classes exactly the same. Plan to spend 4-8 hours a day on online classes. The rate of an hour per class for every subject you offer to teach is kept the same for all subjects. It can be changed from your Tutor dashboard.

How is a session or a video class booking done?

Online classes at Skiedo are firstly booked from a student for a specific Tutor. After the booking is done, Tutor needs to approve that booking and after approval of a session is done, Tutor can take the session at the scheduled time. Note: Failing to respond to a new booking will automatically cancel the booking if not responded in 6 hours of booking.

Is there any fee deducted on cancelling a session?

No, there is no penalty or fee deducted from the tutor on cancelling a session from his end, but it has to be duly updated from his dashboard and informed to the student is mandatory. Repeated canceling from a tutor will be kept for records and it is advised to NOT CANCEL ANY SESSION.

What things do I need to be successful?

Tutors are expected to be confident with their skills and command over the subject’s topics they teach. Also, to get started, you need to make a good profile showing your actual qualifications and passion for tutoring and why they should choose you. Also, your reviews and ratings are given after every session influence your profile.

How is the material available online?

PowerPoint, assignments, readings, documents, videos, links, discussion boards, their advisor and the assignment dropbox can be shared by Chat screen available in Skiedo.

How can I connect with my student for a booked session?

There will be both Video call and Chat icons available in the ‘My Schedule’ section in the Tutor dashboard. A tutor can make the video call on the scheduled time and chat with the student is active just after the booking is confirmed and 7 days after the session booking is completed.

When will I receive my payment for sessions completed?

The billing cycle is set to a monthly basis in the first week of every month. This is done to the account details provided and also can be changed later from Tutor also if required from his Tutor’s dashboard.

Where can I check my billing history of financial account?

Tutors can check their credits in their tutor’s dashboard anytime and can raise concerns in case of any conflict or query.

What are some of the challenges when taking online classes?

One of the keys to being a successful online student is self-discipline. Because you are not required to be in class at a specific time you have to be motivated to get the work done on your own. If you have a family and/or a full-time job while you are taking online classes it is important that you establish a schedule of when and how you will get your work done. Instructors can make themselves available to students via chat available in Skiedo only. Communication outside Skiedo is strictly prohibited.

What if I have technological difficulties?

The Help Desk- info@skiedo.com is available most days from 9 a.m. to 9 p.m. IST to address technical problems students may encounter with online classes.

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